Collection Policy
Effective Date: 04/07/2025
Website: https://www.grindergym.com
Operated by: Dave DePew Enterprises, Inc. (a California corporation)
Overview
This Collection Policy outlines the terms and procedures related to unpaid balances, declined payments, and collection actions taken by Grinder Gym. By purchasing a membership, training package, or any other service through GrinderGym.com or in person, you agree to fulfill all financial obligations in a timely manner and in accordance with this policy.
Payment Responsibility
Clients are responsible for ensuring that payment information is current, valid, and that sufficient funds are available to process scheduled payments. This includes:
- Monthly membership dues
- Coaching and training packages
- Event registration fees
- Nutrition and support services billed on a recurring basis
- Any products or digital programs purchased through the site
Failed or Missed Payments
If a payment is declined, delayed, or otherwise fails, Grinder Gym reserves the right to:
- Immediately pause services until payment is resolved
- Retry the charge within a 3–7 day window
- Notify the client via email, phone, or text to arrange payment
- Charge a late or administrative fee (if applicable and disclosed)
Continued failure to make payment may result in account suspension and eventual cancellation of services, including revocation of gym access, coaching services, and removal from any scheduled training programs or events.
Delinquent Accounts and Collection Process
Accounts that remain unpaid for more than 30 days may be considered delinquent. In such cases, Grinder Gym reserves the right to:
- Send written or electronic notices requesting payment
- Apply service fees or collection costs
- Forward the account to a third-party collections agency
- Report the account to appropriate credit or legal channels, if applicable
All costs incurred by Grinder Gym in attempting to collect unpaid balances—including collection agency fees, legal fees, court costs, or administrative handling fees—may be added to the amount owed by the client.
Payment Plans and Settlements
In certain situations, Grinder Gym may offer flexible payment arrangements or settlements to help clients bring accounts current. Any such agreement must be made in writing and signed by both parties. Verbal arrangements are not binding.
Failure to comply with the terms of a payment plan may result in immediate acceleration of the full balance due and possible referral to collections.
Refunds and Cancellations
This Collection Policy works in tandem with our Returns and Refunds Policy and 30-Day Cancellation Notice Policy. Clients remain responsible for payment during active service periods or the cancellation notice period, regardless of usage. No refunds will be issued for unpaid services once a balance enters delinquent or collection status.
Disputed Charges
If you believe you have been billed in error, please contact us immediately so we can investigate and resolve the issue. Filing a chargeback without first contacting us may result in suspension of services and immediate collection actions.
Contact for Billing or Collections
If you have questions about your balance, need to update your billing information, or would like to discuss a payment plan, please contact:
Email: info@grindergym.com
Phone: 1-858-567-2349
Mail:
Grinder Gym
Attn: Billing Department
1013 Morena Blvd
San Diego, CA 92110
Policy Updates
Grinder Gym reserves the right to update or revise this Collection Policy at any time. Changes will be posted to this page with an updated effective date.