Shipping Policy
Effective Date: [Insert Date]
Website: https://www.grindergym.com
Operated by: Dave DePew Enterprises, Inc. (a California corporation)
Shipping Policy
Grinder Gym ships products within the United States using trusted carriers. Orders are typically processed and shipped within 5 business days after payment is received. You will receive a confirmation email with tracking information once your order has been shipped.
Shipping Rates
Shipping costs are calculated at checkout based on the weight of your order and your delivery location. Occasionally, we may offer promotional free shipping—details of which will be clearly noted during checkout.
Delivery Times
Estimated delivery time varies by location and carrier but typically ranges from 3 to 7 business days after your order is processed. Please note that shipping times may be affected by carrier delays, holidays, or inclement weather, which are beyond our control.
Shipping Restrictions
- We currently ship only within the United States
- We do not ship to P.O. boxes or APO/FPO addresses
- Hazardous or restricted items may not be eligible for shipping
Damaged or Incorrect Items
If you receive a product that is damaged or incorrect, please contact us within 7 days of delivery at info@grindergym.com. Include your order number, a description of the issue, and photos of the item. We will arrange for a replacement or refund at no additional cost to you.
Return Policy
We want you to be completely satisfied with your purchase. If you need to return a product, please review the guidelines below:
Eligibility
To qualify for a return:
- The request must be made within 30 days of the original purchase
- The item must be unused, unopened, and in original condition
- The product must be returned in its original packaging
- Proof of purchase must be provided
Non-Returnable Items
We do not accept returns on:
- Opened supplements or consumable nutrition products
- Worn or washed apparel
- Gift cards, downloadable content, or promotional giveaway items
- Clearance or final sale products
Return Process
To initiate a return, contact us at info@grindergym.com with your order number and reason for return. Once your return is approved, we will provide instructions for sending the item back to us. Customers are responsible for return shipping costs unless the return is due to a mistake on our part (e.g., wrong or defective item).
Refunds
Refunds are issued to the original payment method once the returned item is received and inspected. Please allow up to 10 business days for the refund to be processed. Shipping charges are non-refundable unless the return is due to our error.
Training Services and Digital Programs
Due to the nature of personalized services, coaching, and digital downloads, we do not offer refunds on training services or digital products once access has been granted or the program has begun. Exceptions may be made at our discretion.
Cancellations
To cancel a service, package, or membership before it begins, please notify us at least 48 hours in advance. Once services have commenced, cancellation policies will be governed by the terms agreed upon at purchase.
Contact Us
If you have any questions regarding your order, shipping, or returns, please contact:
Email: info@grindergym.com
Phone: 1-858-567-2349
Mail:
Grinder Gym
1013 Morena Blvd
San Diego, CA 92110
We are committed to providing the best customer experience and will do our best to resolve any issues promptly and professionally.
Policy Changes
Grinder Gym reserves the right to update this Shipping & Return Policy at any time. Any changes will be posted to this page with an updated effective date.